Politique de confidentialité

Last updated: 1/05/2024

Privacy Policy - Blommecaes.be

We, Blommecaes.be, are committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal information when you visit our website and use our services.

What information do we collect?

  • Contact information: Such as your name, address, email address, and phone number, when you place an order or create an account.
  • Payment information: We use a trusted third-party payment processor to process your transactions. We do not store full credit card details ourselves.
  • Device and browser information: This includes your IP address, browser type, and device information to optimize our site.
  • Usage data: We collect information about how you interact with our website, such as pages visited, searches performed, and purchase history.
  • Tracking Pixels: We use third-party tracking pixels, such as Facebook and Google Search Ads, to analyze and improve our advertising campaigns.

How do we use your information?

  • To process orders: We process your personal information to fulfill and ship your orders.
  • To provide customer service: We use your information to answer questions and requests.
  • To improve our website: We analyze usage data to understand how customers interact with our website so we can improve the user experience.
  • To show personalized ads: We work with third parties to better tailor ads to your interests.
  • To inform you: We may send newsletters and offers, with your explicit consent.

Sharing your information

We share your personal information in limited cases:

  • Third-party service providers: We work with third parties, including Shopify for infrastructure and payment processing, and partners like Facebook and Google for marketing purposes.
  • Legal requests: If legally required, we may provide information.

Your rights

You have the following rights regarding your personal data:

  • Right of access: Request access to your data.
  • Right to rectification: Request correction of inaccurate information.
  • Right to erasure: Request the deletion of your data in certain circumstances.
  • Right to restriction of processing: Request to restrict the processing of your data.
  • Right to object: Object to the use of your data for marketing purposes.
  • Right to data portability: Request that we make your data available in a user-friendly format.

Cookies

We use cookies on our website. Cookies are small text files that are stored on your device to make our site function and to improve statistics. You can disable or manage cookies in your browser settings.

Security

We take reasonable measures to protect your information from loss, misuse, and unauthorized access.

Changes to this policy

We reserve the right to revise this privacy policy. Check this page regularly.

Contact

If you have any questions about privacy, please contact us via info@blommecaes.be